Ksavi OSS Suite is an extended IT system supporting the processes occurring in a telecommunications network. It allows telecommunications operators to manage the most significant areas of their OSS-related (Operations Support System) business activities. Due to applying innovative architecture, each subsystem, on its own or in cooperation with other elements of the solution, realizes the processes compatible with the eTOM specification prepared by TeleManagement Forum.
Ksavi OSS Suite consists of particular systems available in Softelnet’s offer and modes ensuring integrating the systems into one coherent ICT system. Furthermore, its architecture enables integration with other outside systems according to the common standards and latest technologies.
Ksavi OSS Suite realizes business processes, supporting the operator in the following areas:
- Business Process Workflow – business processes management,
- Network Inventory – keeping record of telecommunications network resources,
- Fault Managament – managing emergencies and events occurring within the network,
- Field Service Management – mobile personnel’s work management,
- Service Inventory and Provisioning – keeping records and providing services,
- Customer Management – customer database management,
- Trouble Ticket – problem management.
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